Store Review: That's Entertainment; Worcester, MA

In lieu of my silence on this blog for quite some time, I've decided to write a couple of reviews of the places that no self-respecting retro gamer can miss.
First off, I'd like to tip my hat to a wonderful place in Worcester, MA called That's Entertainment. Walking along Park Ave on a beautiful spring day, its hard not to notice the place. Hardly tucked into a brick building, That's E sports a massive collection of posters littering the windows of their business with the likes of Sonic, Mario, and various comic book characters and anime goddesses. A quick step inside, and down a short hallway, you find yourself in a huge room of nerdy goodness. From comic books to retro games and systems, to DVDs, collectible cards, and roleplaying books and supplies... They even have quite the selection of vinyl albums for the audiophile nerds (myself included).
Being the huge SEGA fan that I am, I was delighted to find Saturn bundles that included flightsticks, lightguns and arcade sticks, not to mention Saturns in fabulous condition, for less than 40 USD. Among the thousands of treasures were a boxed Odyssey 2, A SEGA Nomad, a Neo Geo Pocket Color, a complete Mario Paint set, import games... The list goes on. I could type for hours, but on to the review! Remember, scoring is based on gaming section of the store only.
Selection: 7/10
The gaming section of That's E seemed like it wasn't worked over at all. Every time you'd stop in something new would be on display. Which is quite good considering not many stores I'll be reviewing in this series have very good game turnover. The gaming section was split up, with the uncommon and common games stacked on four two-sided shelving units about 2 meters high, and the rarer games and consoles in a glass case beside the counter. As far as what they had, I was surprised several times by the number of SEGA Genesis games that they had to offer that I didn't already own. Among others, some gems I picked up over the past 6 months include Splatterhouse 2 (SG)[B+M], Flashback (SG)[B+M], Another World (SG), Megaman X4 (SS) [B+M], Panzer Dragoon (SS) [B+M], and the Sega Nomad. Even after combing through their selection quite thoroughly, I know to have my friends still in Massachusetts check their selection every once in a while for me. Definitely a must-see.
Pricing: 6/10
The pricing at That's Entertainment was fair. I found that, unlike a lot of used games stores, they did not attempt to drum up the worth of games that were simply not rare or even that good, as seems to be the case for places that don't have that great of a selection. I paid less than I would have elsewhere for things that I wouldn't have found in one place, in other words. Still, it was no garage sale or pawn shop, and with knowledge of gaming in general comes knowledge of 'fair' prices. To their credit, though, they kept the pricing low enough that the question of whether or not to pay the price was a simple one, and the internal debate time was much shorter.
Service: 8/10
Even though it was a madhouse every day they were open, they knew exactly what I was after, even just after the fourth visit. Employees kept poking subtle fun at my love for SEGA goodness, which was a delight. At least they were paying attention. When I announced my departure from Worcester, one employee in particular said, "Well, with you gone, who are we going to unload all this SEGA crap onto?" Which was really amusing. He'd occasionally showcase what wasn't on display yet that was close to my particular interests, which was incredibly valuable and helpful. Of course, as with fancy record stores and nerd shops, there is an expected level of 'know-it-all-ness', an opinionated, haughty disregard for the likes or dislikes of the customers, and at That's Entertainment it was cut down considerably, mostly due to their diverse clientèle; everyone in the store was looking for something different.
Overall: 7/10
If you're just a nerd for old games, That's Entertainment has just enough to keep you busy, and just the right amount of selection turnover to keep you coming back. Even if you're just starting to get into collecting games and systems, they have base systems for incredibly cheap, and bundles that tempt even a seasoned collector. Everyone's friendly and willing to help you, and if you come back often enough, they'll keep an eye out for you, which is an incredibly valuable asset.
-That's Entertainment-
Address:
244 Park Ave. Worcester, MA
Phone:
(508) 755-4207
Web:
www.thatse.com
Well, that concludes the first store review here. Soon I'll be telling you a few must-visits for retro gamers in Seattle, WA.





